Store Policy
Welcome to Roast House Coffee. By placing an order through our website, you agree to the policies below. We aim to roast and pack coffee with care and provide clear, responsive customer service.
Shipping policy
Orders are typically processed within 1–3 business days. Shipping rates and delivery estimates are shown at checkout. We currently ship within the United States only. Once shipped, you will receive tracking information when available. Please verify your shipping address carefully; we are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Returns policy
Because coffee is a food product, we generally cannot accept returns of opened or used items. If an order arrives damaged, incorrect, or incomplete, contact [email] within 7 days of delivery with your order number and photos. After review, we may offer a replacement, store credit, or refund.
Wholesale Inquiries
Serve better coffee
Roast House Coffee partners with cafés, restaurants, offices, markets, hospitality groups, and retailers looking for fresh, dependable specialty coffee. We roast with care and can help build a coffee program that fits your customers, equipment, volume, and service style.
Whether you need whole bean coffee for retail, espresso for your café, batch-brew coffee for a restaurant, or cold brew for a larger beverage program, we would be glad to learn about your business.
Interested in working together? Complete the form below and a member of our team will be in touch.
Payment Methods
We accept the payment methods shown at checkout. All prices are in U.S. dollars unless stated otherwise. Payment is due when you place your order, and sales tax and shipping charges are calculated at checkout where applicable.